Frequently Asked Questions

Below are a set of frequently asked questions that we have answered to help you in your headstone and memorial purchase. If you click on the question the answer will be revealed.

We are here to help you find the right memorial for your loved one. From selecting the correct headstone to submitting your permit application form with the council, we have you covered every step of the way.

Each Cemetery and Churchyard have unique regulations as to which Memorial will be permitted into their location. Carlisle Headstones have built up a large catalogue of regulations enabling us to be able to accurately guide you to a suitable memorial for your location. Whether it’s a Headstone, Full Kerbed Memorial or Cremation Memorial we can help you out.

As buying a memorial is a very personal process, we believe our service should be too. We like to engage with our clients to ensure that every detail has been covered from the material, inscription (wording on the memorial) and designs to create a unique and lasting tribute for your loved one. Please get in touch and let us help you through the process?

Of course, if you would like to bring in or email a picture of the memorial you like we would be more than happy to supply a quote for it.

We will supply you with a proof layout of your supplied inscription and no work will start on the memorial until you approve it.

We can supply a range of sandblasted designs, shaded or monotone also lasered or  hand etched designs from your supplied pictures.

This all depends on the type of memorial you purchased and the regulations of the cemetery/churchyard, as a general rule of thumb. Lawn memorials can usually be installed after 6 months, or straight away if a concrete raft is present. Traditional full kerb memorials are usually allowed after 12 months. We can advise you on this.

This all depends on the type of grave you purchased. Individual cemeteries and Churchyards have their own sets of regulations, we will liaise with the authorities finding out the exact requirements for you.

It’s a method of securing the memorial into the ground to prevent it from falling

Cemeteries and churchyards alike charge a fee, which then gives you the right to place a memorial on your grave. Fees are chargeable for a new memorial and additional inscriptions to existing memorials, some cemeteries also charge a fee if you wish to renovate your memorial.

Fees vary greatly, once you have supplied us with your grave details we will make enquiries to find out the cost of such fees and advise you accordingly.

No, we will act on your behalf and arrange all this for you.

The grave owner is the person who holds the deeds to the grave. Usually this is the person who arranged the burial.

We sort out the permissions and make payment on your behalf.

We deliver and erect memorials in Cumbria. Our price is the same wherever we go, there are no extra charges for distance.

Usually delivery is 12-16 weeks to get from order to erection through gaining permission from the burial authorities and production of the stone however this is taking longer at the moment. Please ask for current status.

Generally it is wise to wait at least 6 months to allow the ground to settle unless there is a cemetery beam (long piece of concrete like a path onto which memorials are fixed). However this does not prevent you ordering as soon as you like and we can put the stone up at the appropriate time.

In most cases the answer is yes. We can quote for any stone from any catalogue or from photographs.

All our stonework is guaranteed for 10 years (subject to reasonable conditions) and we also issue a ‘certificate of conformity’ which guarantees that the stone was fitted to the standards laid down by the National Association of Memorial Masons. This certificate has no time limit.
Our stones are guaranteed that in the unlikely event one goes out of level in the first 2 years we will straighten it up once free of charge.

Assuming the memorial is within cemetery regulations the only additional cost is any fee charged by the cemetery, we will normally inform you of this when preparing a quote.